Welcome to Chelmsford Citizens Advice Bureau

The Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

News and announcements

Employment tribunal fees

The Supreme Court decided on 26 July 2017 that employment tribunal fees are unlawful.

The government has immediately suspended collection of fees so clients will no longer have to pay fees to start a claim and can ignore any requests for payment of hearing or other fees.

The government has also said it will refund fees that have already been paid - although there is no indication yet as to how that will be done.

Most importantly, the tribunal service has taken down the online application form - the only option on the tribunal service website is to download and post an application form.

If you need to complete an ET1 in the next few days and are close to the time limit of 3 months of ending employment, you will need to take account of the additional postage time.

There is currently no option for faxing the form.

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

Donate online

Other ways to support us

Chelmsford Citizens Advice Bureau has been around for 75 years and there are many ways you can help us to ensure we can continue to guide and support people in the future.


Do you shop online? If so please help us raise funds for FREE when you shop online.

Sign up at easyfundraising.org.uk then shop online and raise money for us for free! This is a brilliant way to raise money for our bureau. Shop online with over 2,700 retailers and they'll give a donation every time you buy something, at no extra cost to you.