Welcome to Chelmsford Citizens Advice Bureau

The Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

News and announcements

Citizens Advice Chelmsford is taking part in Scams Awareness month beginning on 1st July 2016 to stop individuals falling prey to scams.
Representatives will be at Chelmsford Library every Wednesday during July to provide information on how to spot and stop scams in their tracks.
The aim is to give people the skills and confidence to identify scams, share experiences and take action by reporting suspicious activity.
No one should have to be a victim of a scam. So remember, get advice, report it and tell others about it.

What to do if you have been scammed

Get advice and report it to Trading Standards through Citizens Advice Chelmsford on 01245 205656 or through the Citizens Advice consumer service on 03454 04 05 06.

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

Donate online

Other ways to support us

Chelmsford Citizens Advice Bureau has been around for 75 years and there are many ways you can help us to ensure we can continue to guide and support people in the future.


Do you shop online? If so please help us raise funds for FREE when you shop online.

Sign up at easyfundraising.org.uk/chelmsfordcab then shop online and raise money for us for free! This is a brilliant way to raise money for our bureau. Shop online with over 2,700 retailers and they'll give a donation every time you buy something, at no extra cost to you.