About Us

Our aims

Citizens Advice Chelmsford aims to:

  • Provide the advice people need for the problems they face
  • Improve the policies and practices that affect people’s lives.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

About Us

Citizens Advice Chelmsford offers  provides free confidential, independent, and impartial advice and information to the residents of Chelmsford. Advice and information is offered through a number of different channels across Chelmsford. Working across the district, the local Citizens Advice aims to provide the advice people need for the problems they have and to improve the policies and practices that affect people’s lives.

The Citizens Advice service (formed in 1939) values diversity, promotes equality and challenges discrimination.

We can help with housing and employment issues or deal with queries about consumer or tax problems. We can advise on legal matters, answer questions about immigration and we have lots of experience on family and personal matters too. We are uniquely places to support our clients with any problem they face.

Citizens Advice Chelmsford is an independent, not-for-profit charity, supported by a range of different organisation, volunteers and paid staff without whom we would not be able to offer the quality service we do.

As one of 316 members of the Citizens Advice network we have access to an extensive information system which allows us to advise clients but also ensure the quality of our advice and training is the best available.


Citizens Advice Chelmsford, Burgess Well House, Coval Lane, Chelmsford CM1 1FW

Citizens Advice Chelmsford, Registered Charity No. 1088290, Company No. 4063248.
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Citizens Advice Chelmsford is a trading name of Chelmsford Citizens Advice Bureau.
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