- Money Coach work gives people a basic financial education to help them make better budgeting, borrowing, saving and banking decisions.
- It aims to encourage people to manage their finances more effectively and help people take control before they reach crisis point.
- The role will focus on providing all levels of support to our customer base, both remotely and onsite.
- This will include Office 365 systems admin, migrations, configuration, implementation and security. Along with end-user desktop support on all aspects of supported solutions,
- It will also encompass the creation, editing, deleting, and restoring Microsoft 365 groups. Create and update group creation, expiration, and naming policies.
- To support and maintain in-house computer systems, desktops and peripherals.
- Be responsible for installing, diagnosing, repairing, maintaining and upgrading hardware and equipment whilst ensuring optimal workstation performance.
- Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, application servers and administrative system.
- Get trained to work with our clients to help them resolve their problems.
- This can be in person, over the phone, by email or webchat.
- Get trained to assist with the smooth running of our Central Law Group.
- This will entail preparing documents, managing diaries and responding to emails and phone calls.
- Trustees are volunteers who are expected to use their skills, knowledge and experience to help guide and govern their local Citizens Advice. They work with the Chief Executive and other staff to shape strategy and give direction.
- Receptionists are an integral part of the team, managing ‘front-of-house’ on the basis of information provided by the advice session supervisor.
Chelmsford Citizens Advice Bureau is always keen to hear from volunteers who are willing to help deliver our services.
Find out more about the various volunteer roles that exist in Citizens Advice.
Make a difference
It can be incredibly rewarding to contribute something non-financial to a cause you care about.
Boost your confidence
Trying something new and getting out of your comfort zone every now and then can do wonders for your confidence levels.
Do something interesting
Don’t let your spare time trickle away – fill it doing something interesting and challenging.
Meet new people
Tired of doing the same things with the same group of friends? Widen your circle and horizons by meeting people you might not normally.
Improve your prospects
Having volunteering on your CV demonstrates that you’re someone with initiative and a rounded life. Nearly one third of the volunteers who leave the service each year go on into paid work.
Get to know your community
Whether you’ve lived here for 20 years or have just moved in as a student, you’ll develop a great feel for the people.
Put your talents to use
Use it or lose it! Got the gift of languages? Volunteer as an interpreter. A flair for design? Create reception displays. The possibilities are endless.
Enjoy free training
Citizens Advice trainee advisers can gain a nationally recognised qualification through their training, and other skills like PR, campaigning and administration can be learnt on the job in a supportive environment.
Gain office-based work experience
Get ahead of the competition for jobs and university places with some real life experience. Law students, for example, can knock 6 months off their training contract by volunteering as an adviser.
We need you!
Seventy five per cent of the people who work in the Citizens Advice service are volunteers, and we simply wouldn’t be here for our clients without them.
See also our Salaried vacancies.