About Citizens Advice
We help people find a way forward
We can all face problems that seem complicated or intimidating. At Citizens Advice Chelmsford, we believe no one should have to face these problems without good quality, independent advice.
That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We give advice to millions of people
We’re part of a network of independent charities that offers confidential advice online, over the phone, and in person, for free.
When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.
Last year, Citizens Advice Chelmsford helped around 9,000 people both face to face and on the phone.
We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.
We speak up for our clients
No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.
With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.
We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services hundreds of millions of pounds every year.
It’s easy to raise funds for Citizens Advice Chelmsford every time you shop online using Easyfundraising.
Firstly, go to Easyfundraising
Click on the red “Support this cause” button; then you give a few basic details to create an account using either Facebook or email contact details.
You can also choose to set up a “donation reminder” for when you shop. There are some informative instructions on how to do this, but actually it’s just a couple of easy steps and once you have done that, you are good to go.
We make a difference