What are cookies?

Cookies are small text files that websites save to your computer. The cookies used by this site don’t contain any of your personal information, and we can’t use them to find out who you are. However, they tell us whether you have visited our website before, and which pages were of interest. This information helps us to improve our online information and make our web pages easier to use. You can manage cookies on your computer by controlling which cookies are saved or by deleting them, if you wish.

What cookies does this site use

This site uses a company called 1&1 Site Analytics to allow us to track how the site is being used, the number of times pages are viewed, referring urls etc. This data is stored on 1&1’s servers and analysed to define visitor trends over time. 1&1 Site Analytics uses a cookie to help track which pages are viewed. The cookie contains no personally identifiable information, but it does use your computer’s IP address to determine roughly the geographic locations from which the site is being accessed.

Third party websites

Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites.


Citizens Advice Chelmsford, Burgess Well House, Coval Lane, Chelmsford CM1 1FW


Citizens Advice Chelmsford, Registered Charity No. 1088290, Company No. 4063248.
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Citizens Advice Chelmsford is a trading name of Chelmsford Citizens Advice Bureau.
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