AdviceLine

AdviceLine

Adviceline opening times:

Christmas closed from 12:00 Tuesday 24 December 2019 to 09:00 Thursday 2 January 2020
Mon: 09:00 – 16:30
Tue: 09:00 – 16:30
Wed: 09:00 – 16:30
Thu: 09:00 – 16:30
Fri: 09:00 – 16:30
Sat: 09:30 – 12:00 *
* Closed 1st and 3rd Saturday each month and Bank Holiday weekends.
Our telephone Adviceline is staffed by a dedicated team of trained volunteers.

We can help you resolve your problem.

We won’t tell you what to do, but our knowledgeable volunteers will talk through your options with you, to help you to make your own decision.

Please note: The Adviceline number is a national number, so your call might not be answered by the Chelmsford office. However, all Citizens Advice volunteers are trained to help. If further advice is needed, then Adviceline will ask the Chelmsford office to contact you.

Calls to this number costs the same as 01 and 02 numbers.


You can also contact us in the following ways.

Self Help

Face to Face

Email

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Chelmsford Citizens Advice drop in service will be closed from Monday 23 March until further notice.

This is a precautionary measure to protect our staff and volunteers from coronavirus.

 

You can still contact us by email or, on our usual number 03444 111 444.

 

A list of useful links and phone numbers to help you deal with issues whilst we're closed is available on our Help whilst we're closed page.

Citizens Advice Chelmsford, Burgess Well House, Coval Lane, Chelmsford CM1 1FW

Email: enquiries@chelmsfordcab.org

Citizens Advice Chelmsford, Registered Charity No. 1088290, Company No. 4063248.
Use of this website constitutes acceptance of our privacy policy and terms of use.
Citizens Advice Chelmsford is a trading name of Chelmsford Citizens Advice Bureau.
Copyright © 2007 - 2020. All rights reserved.

Site design: Janice W. Site code: Roger W.

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