Help whilst we’re closed

   Help whilst we’re closed

We closed our office for drop in services from 23 March 2020. This is to protect our clients and volunteers from coronavirus. We can still be contacted and you’ll find a list of useful contacts and links below to help whilst our doors are closed.

For general advice:

  • Call the Citizens Advice Line on 03444 111 444 Monday to Friday from 09:00 to 17:00.
  • Contact Citizens Advice by email, just fill out the form and we will get back to you.

Emergency Funds

If you need assistance with emergency funds contact the Essential Living Fund on 0300 7900124

For food bank vouchers:

Contact:

  • Chelmsford Citizens Advice Food Bank voucher telephone service on 01245 205579, or,
  • Chelmsford Council, 01245 606606, or,
  • The Jobcentre, 0845 604 3719.

For basic benefits advice:

The following benefit calculators will show you the benefits that you might be entitled to:

Alternatively, look at Citizens Advice’s Benefits webpage or call Citizens Advice on 03444 111 444 Monday to Friday from 09:00 – 17:00.

Universal Credit:

  • See here to check if you are eligible for Universal Credit.
  • See here to apply for Universal Credit online.
  • If you need help with your claim, you can call Citizens Advice’s Help To Claim number on 0800 144 8444 from Monday to Friday from 08:00 – 18:00.
  • If you are already receiving Universal Credit, you can contact them on the Helpline on 0800 328 5644 from Monday to Friday from 08:00 – 18:00.

Homeless:

If you are homeless or cannot stay in your property for any reason, contact Chelmsford City Council on 01245 606400.

Domestic abuse:

If you or your family are experiencing domestic violence and are worried about your safety, call the police on 999 or the National Domestic Violence Helpline on 0808 2000 247.

Coronavirus useful links

General

Benefits

  • CPAG: Focused on benefits but useful links, support for employees, ban on evictions.
  • Gov.uk: Benefits calculators.
  • Turn2Us: Benefits and coronavirus.
  • Universal Credit: Coronavirus and claiming benefits.

Business Support

  • Business Debtline: Help for businesses, rates, grants, mortgages, landlords, utilities
  • Gov.uk: Business support measures

Debt

Health

  • 111 NHS: Isolation note
  • Essex Welfare Services: Essex Coronavirus Action
  • Gov.uk: Protection, employment, schools, healthcare workers, travel.
  • NHS: General health advice, symptoms, self isolation.
  • Rethink: Covid-19 and mental illness

Housing

  • Shelter: Eviction, rent problems, moving home

Work

  • ACAS: Advice for employees and employers.
  • Gov.uk: Protection, employment, schools, healthcare workers, travel.
  • Policy in practice: Your income and what support you may get.

Top

Citizens Advice Chelmsford, Burgess Well House, Coval Lane, Chelmsford CM1 1FW

Email: enquiries@chelmsfordcab.org

Citizens Advice Chelmsford, Registered Charity No. 1088290, Company No. 4063248.
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Citizens Advice Chelmsford is a trading name of Chelmsford Citizens Advice Bureau.
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