Citizens Advice chelmsford

Trustee

What will you do?
● complete an introduction for your role
● maintain an awareness of how the local Citizens Advice is operating
● read papers for board meetings and attend six meetings per year
● work on specific projects with other trustees or staff within the local
Citizens Advice to further the strategic objectives of the local Citizens
Advice
● take part in an active discussion during board meetings and work with other
trustees to:

  • set policy and strategy direction, set targets and evaluate the performance
    of the local Citizens Advice
  • monitor the financial position of the local Citizens Advice ensuring that it
    operates within its means and objectives, ensuring that there are clear
  • ensure that all the finances and supporting financial control systems of
    the local Citizens Advice are in order including that full financial records
    are kept for all transactions, that money is only spent for the purpose
    given, and that proper financial controls are in place to safeguard the
    organisation’s resources
  • monitor the financial position of the local Citizens Advice ensuring that it
    operates within its means and objectives, ensuring that there are clear
    lines of accountability for day to day financial management
  • seek the views of all sections of the community and monitor how well the
    service meets the needs of the local community
  • ensure that the service plans for the recruitment and turnover of staff and
    volunteers
  • review its own work and how effectively it operates including action for
    improvement

What’s in it for you?

● make a positive impact for people in your local area by ensuring the local
Citizens Advice is sustainable and meeting the needs of the community
● meet people and build relationships with trustees, staff and other
volunteers
● build on your governance, leadership and strategy skills
● increase your employability
And we’ll reimburse expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● understand and accept the responsibilities and liabilities as trustees
● be non-judgmental and respect views, values and cultures that are
different to your own
● have good listening, verbal and written communication skills
● be able to exercise good independent judgment
● have good numeracy skills to understand accounts with the support of the
treasurer
● be willing to learn about and follow the Citizens Advice aims, principles
and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Trustee boards usually meet in the evenings and you’ll likely need to give 6 hours
per month and you may need to attend other meetings if you’re involved in
specific projects, or meet with volunteers and staff occasionally within the local
Citizens Advice. We can be flexible about the time spent and how often you
volunteer so come and talk to us.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome
applications from disabled people, people with physical or mental health
conditions, LGBT+ and non-binary people, and people from Black Asian Minority
Ethnic (BAME) communities.
If you are interested in becoming a trustee and would like to discuss flexibility
around location, time, ‘what you will do’ and how we can support you please
contact us.
Contact details

Please contact us via email on Recruitment@chelmsfordcab.org or call us on
01245 205600 if you would like to make an application or if you have any
questions regarding the role.

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