Get trained to work with our clients to help them resolve their problems. This can be in person, over the phone, by email or webchat.

Cost of Living Adviser work gives people a basic financial education to help them make better budgeting, borrowing, saving and banking decisions. It aims to encourage people to manage their finances more effectively and help people take control before they reach crisis point. Cost of Living Advisers are financial coaches: people who guide others through making financial decisions. To coach, you need to figure out where your client’s at financially and then create a plan to help them identify and achieve their goals.

The Chelmsford Law Clinic aims to provide free, independent, confidential and impartial legal advice to everyone within the community and surrounding areas of Chelmsford. We are looking for a volunteer for one full day per week from 9am to 4.30pm. Assist with daily enquiries by email and phone. Booking clients and liaising with solicitors.

Receptionists are an integral part of the team, managing ‘front-of-house’ on the basis of information provided by the advice session supervisor.

We are looking for a Treasurer to join our team of Trustees. We are a charity, supported by local, government and charitable money, so our finances are often a focus. We’re looking for someone that can lead us in those aspects of our finances but also is in tune with our purpose as a service for the local community.

Trustees are volunteers who are expected to use their skills, knowledge and experience to help guide and govern their local Citizens Advice. They work with the Chief Executive and other staff to shape strategy and give direction.